A message from our Chairman

Dear Friends of Bespoke,

The Prime Minister believes that we are past the peak and that light can be seen at the end of the tunnel. So it is time for our mood and focus to shift.

The pandemic will pass. Life will return to normal. Thus we start now to look forward to reopening, and to welcoming you back to our hotels. We must still steer our hotels through uncharted waters, make provision for ensuring new ‘super cleaning protocols’ and best isolating practices. There will be a new way in which we should all behave to protect each other.

Although we are unsure exactly when we will return to normal trading conditions it is likely to be this year.

So if you have made a booking with us and are unsure whether to travel (or would like to buy a loved one a voucher to enable them to travel)– we would like to offer a little peace of mind. We have adjusted our terms and conditions: all bookings made directly and due to arrive before end of September 2020 can be changed or held in credit for future stays, if you contact us 14 days before you are due to arrive. We hope that we will not need to extend beyond this date but if we do we will, gladly.

In the meantime, we must believe in a brighter future, be well and stay safe.


Robin Sheppard

Robin Sheppard FIH MI