HUMBER ROYAL ATTRACTS A STAR
The Humber Royal has become Grimsby’s first large four star hotel, following Visit England’s decision to award an additional star.
Quality in Tourism, the inspection body for Visit England, carried out an anonymous visit to the Humber Royal to check on customer service, food and product quality, room service and overall cleanliness.
General manager Anne Bennett, who received the good news, commented: “We are absolutely delighted – it is a great tribute to all the staff here who have worked so hard to deliver the required levels of service and quality. In some categories, we even scored above the 4 star level – earning 5 stars for cleanliness, for example.”
The Humber Royal recently underwent a £3 million refurbishment adding six extra bedrooms and a large function room in 2012. All 52 existing bedrooms have been redesigned with king-sized beds and new bathrooms complete with power showers. The restaurant and bar areas have been completely redesigned.
Since the refurbishment the Humber Royal has attracted increasing numbers of local diners, wedding receptions, celebrations and business functions.
The Hotel now offers the largest conference and banqueting facilities in North East Lincolnshire. “Our four star accreditation will help strengthen our position as the first choice for all major companies in the local area,” says Anne Bennett. “The facilities are purpose-built, supported by personal service and flexible locally-sourced menus.”
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